Privacy Policy

Privacy Policy

Introduction

Welcome to https://yacht-charter-dubai-marina.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website, applications, services, and products. By visiting or using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://yacht-charter-dubai-marina.terratrek.net.
  2. Any mobile applications or software we offer.
  3. Services and products accessed through our platform.
  4. Interactions between our users and our team via emails, calls, texts, and other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before engaging with any such services.

Processing Activities

Your privacy is respected during various interactions with us:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visits: Visiting our websites linked to this Privacy Policy means you agree to the terms outlined here. Your browser sends certain information to our servers, which may include IP addresses, device types, and referring URLs.
  3. Communication: We communicate with users through newsletters, emails, phone calls, or text messages/SMS. By subscribing or interacting with these communications, you grant us permission to process your contact details for the purpose of delivering tailored content and updates.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services:

  1. Account Information: Details associated with your registration, such as name, email address, and account settings preferences.
  2. Payment Information: Transaction details when you make purchases or book services, including payment method, cardholder name, and billing addresses.
  3. Financial Information: Data related to your financial transactions, such as bank account numbers (if stored for recurring payments) and transaction history.
  4. Purchase Information: Records of products or services you’ve purchased, including quantities, prices, and delivery details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to deliver personalized content and perform analytics.
  6. Location Data: Information about your physical location when you interact with our geolocated services or consent to sharing it.
  7. Feedback and Reviews: Content from user surveys, comments, and product reviews helps us improve our offerings.
  8. Social Media Information: Data obtained from social media platforms (if connected) includes profile pictures, public posts, and connections.
  9. Product Interest: We track your interactions with products on our site to personalize recommendations and offers.

This data is collected through various methods, including direct user input, server logs, cookies, and third-party service providers.

Cookies and Similar Technologies

We utilize cookies and similar technologies to enhance user experiences and gather analytics:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website and apps, ensuring secure login sessions and navigating between pages.
  2. Preference: They remember your preferences, such as language settings, display options, and ad choices, to provide a personalized experience.
  3. Analytics: Tracking tools help us understand user behavior, measure site performance, and improve the overall user journey.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We follow strict data retention policies:

  1. Legal Requirements: We retain personal data for as long as necessary to comply with legal obligations, including tax and accounting requirements.
  2. Business Needs: Personal information is stored until it is no longer required for providing services, fulfilling transactions, or resolving disputes.
  3. User Preferences: Some data may be kept based on your preferences, such as saved settings or profile information.

When personal data is no longer needed, we securely delete or anonymize it unless retention is required by law.

Your Privacy Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its use.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): In some regions, you can ask for the deletion of your personal information under specific circumstances.
  4. Restriction: You may limit our processing of your data for certain purposes.
  5. Data Portability: The ability to receive and transfer your personal data in a structured format.
  6. Objection: You have the right to object to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at [email protected] or through written correspondence to the address provided below.

Changes to Privacy Policy

We reserve the right to update this policy:

  1. Any changes will be posted on this page with an updated revision date.
  2. We encourage users to review this page periodically for the latest information.

Contact Us

For any privacy-related inquiries, requests for data access or correction, or unsubscribe requests:

Email: [email protected]

Mail: Yacht Charter Dubai Marina, Privacy Team, [Street Address], [City], [Country]